The problem
Help often begins with a phone call that never gets made.
When something goes wrong on the road, whether a collision, a breakdown on an empty highway or a journey that runs late into the night, the first minutes matter most. Indian law recognises this as the golden hour: the first hour after a traumatic injury, when prompt medical care is most likely to prevent death.
Yet in those minutes, the people who would act fastest are usually the last to know. Someone who is injured, shaken or out of signal cannot always make a call, and families are left waiting for a message that says they have reached.
1,72,890
people lost their lives in road accidents in India in 2023, about 474 every day.
Source: Ministry of Road Transport and Highways, Road Accidents in India 2023.
